Privacy Policy

Never Have I Ever: Mask Off (“the App”) is operated by Michał Kulecki (“we”, “us”, or “our”).

We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application.

By using the App, you agree to the collection and use of information in accordance with this policy.

We do not require you to create an account or provide personal information such as your name, email address, or phone number.

However, the App uses anonymous identifiers and automatically collected technical data to provide functionality and improve performance.

We generate anonymous user IDs that are not directly linked to your personal identity.

These identifiers help us:

• Provide app functionality

• Store preferences

• Maintain subscription status

• Improve the user experience

When you use the App, certain technical information may be collected automatically, including:

• Device type and model

• Operating system version

• App version

• Anonymous device identifiers

• IP address

• General usage statistics

• Crash logs and error reports

This information helps us improve stability, performance, and usability.

Although we do not collect directly identifiable personal information such as names or email addresses, some technical data (such as device identifiers or IP addresses) may be considered personal data under applicable laws.

We use trusted third-party services to operate and improve the App. These providers may collect technical and usage information according to their own privacy policies.

We use RevenueCat to manage in-app purchases and subscriptions.

RevenueCat may collect:

• Anonymous user IDs

• Purchase history

• Device information

All payments are processed by Apple through the App Store. We do not collect or store payment information such as credit card details.

More information: https://www.revenuecat.com/privacy

We use PostHog for analytics to understand how users interact with the App. PostHog data is stored on EU-based servers.

PostHog may collect:

• Usage data

• Device information

• IP address

• Interaction events

This helps us improve features and user experience.

More information: https://posthog.com/privacy

We use Sentry for crash reporting and error tracking.

Sentry may collect:

• Crash logs

• Device information

• Operating system details

• IP address

This helps us identify and fix bugs quickly.

More information: https://sentry.io/privacy

We use Supabase as backend infrastructure to store anonymous user data and preferences.

Supabase servers may be located in the European Union or the United States.

More information: https://supabase.com/privacy

We use collected information to:

• Provide and maintain the App

• Process subscriptions and purchases

• Analyze usage patterns

• Improve app features

• Identify and fix bugs

• Ensure security and prevent abuse

The App does not track you across other companies' apps or websites for advertising purposes. We do not use Apple's IDFA (Identifier for Advertisers) and do not participate in ad networks.

If this changes in the future, we will update this policy and request your permission through Apple's App Tracking Transparency framework before any tracking occurs.

If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing data:

We process technical and usage data to improve the App, analyze performance, fix bugs, and maintain security.

Processing is necessary to provide the App and enable subscription functionality.

We retain technical and usage data only for as long as necessary to provide the App, maintain functionality, improve services, and comply with legal obligations.

Retention periods may vary depending on the third-party service provider and applicable legal requirements.

You may reset your anonymous identifiers and clear locally stored data at any time from within the App by navigating to Settings → Reset My Data. After doing this, your future activity will be tracked under a new anonymous ID, unlinked from previous activity.

To request deletion of data already held by our service providers (analytics, subscription records), email us at support@playmaskoff.com and include your Anonymous ID, which can be found by going to Settings and long-pressing the version number at the bottom of the screen. We will process such requests within 30 days.

You may also remove locally stored data by uninstalling the App from your device. If you are unable to access the App, contact us at support@playmaskoff.com.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, and alteration. However, no method of transmission over the internet is completely secure.

The App is intended for users aged 18 and older. We do not knowingly collect data from anyone under the age of 18. If you believe someone under 18 has provided information through the App, please contact us immediately.

Some of our service providers (such as RevenueCat) are based in the United States. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, as required by GDPR.

If you are located in the European Economic Area (EEA), you may have rights under GDPR, including access to, correction of, deletion of, restriction of, and objection to the processing of your data.

To exercise your rights, contact: support@playmaskoff.com

We do not sell, rent, or trade your personal data to third parties.

Where supported, you may limit certain data collection through your device privacy settings.

We may update this Privacy Policy from time to time. The current version is always available on our website with an updated “Last updated” date. Material changes take effect 14 days after being posted.

We recommend reviewing this policy periodically.

If you have any questions about this Privacy Policy:

Email: support@playmaskoff.com

Website: https://playmaskoff.com